Territory Manager - Puerto Rico
General Requirements
• Dedication: 40-160 hours/month
• Availability: Start date between between Q4-2013 and Q4-2014.
• Location:
- Based in San Juan, Puerto Rico
- Work mostly from home office
- Use company office for some onsite client meetings
• Travel:
- Onsite client meetings in city
- Occasional domestic travel
- Occasional international travel (North America, Latin America & Caribbean)
Responsibilities
• Sales:
- Generate leads
- Manage assigned leads
- Manage assigned opportunities
- Explain Salesforce.com technology, features and capabilities
- Configure and demo Salesforce.com
- Identify and pursue cross-sell and up-sell opportunities with assigned leads and clients
- Tag-team with sales team as needed
- Attain sales KPIs (responsiveness, follow-up activities, conversion, quotas)
• Clients:
- Manage assigned clients
- Respond to client questions and requests
- Escalate questions, requests and issues as needed
- Design and execute client relationship plans
- Tag-team with delivery and sales team as needed
- Attain client KPIs (responsiveness, follow-up activities)
• Delivery:
- Manage assigned projects to guarantee quality and on-time / on-budget delivery
- Respond to client questions, requests and issues
- Scope, design, configure, build and test with declarative development tools
- Document and train users and system administrators
- Tag-team with delivery team in project delivery
- Attain delivery KPIs (responsiveness, follow-up activities, budget, time, satisfaction)
Requirements
• Characteristics:
- Self-motivated
- Highly organized
- Great energy and positive attitude
- Smart, and likes to be intellectually challenged
- Wants to get ahead and be a better person every day
- Believes in overall positive impact of great work
- Likes to take initiative
- Transparent and honest
• Skills:
- Ability to learn fast, think on your feet
- Understand and simplify complex concepts and processes
- Pay great attention to detail
- Excellent oral, written, presentation and interpersonal skills
- Comfortable interacting at any level of an organization
- Understand and successfully manage diverse personalities and political environments
- Respond quickly, both internally and externally
- Work and share with virtual teams
- Translate functional requirements into implementation plans
- Manage tradeoffs and expectations
- Work based on goals
• Education/Certifications:
- Bachelor Degree in Business, Computer Science, Software Engineering, MIS or equivalent work experience
- Knowledge of enterprise applications, relational databases, web technology, application development and integration
- Agile/Scrum development environment (optional but desirable)
- Understand what can be done with with Salesforce.com technologies, but no development experience: Integration, APIs, VisualForce, Apex classes and triggers, Force.com Eclipse IDE, Data loader (optional but highly desirable)
- Salesforce.com Certified Administrator or equivalent work experience (optional but highly desirable)
- Salesforce.com Certified Advanced Administrator or equivalent work experience (optional but highly desirable)
- Salesforce.com Certified Sales Cloud Consultant or equivalent work experience (optional but highly desirable)
- Salesforce.com Certified Service Cloud Consultant or equivalent work experience (optional but highly desirable)
- Salesforce.com Certified Developer or equivalent work experience (optional but highly desirable)
• Experience:
- 2+ years of corporate work
- 2+ years of enterprise software sales
- 2+ years of enterprise software consulting
- 2+ years working with a CRM system
- Salesforce.com functionality, capabilities and development (optional but highly desirable)
• Languages:
- Spanish: Mother tongue
- English: Advanced (fluid is optional but desirable)
About Infolastic
Infolastic is a small but growing Salesforce.com boutique consultancy firm founded in 2010 and headquartered in Miami, FL - USA, with operations in North America, Latin America and the Caribbean. Infolastic is also a Salesforce.com Consulting, ISV/OEM and VAR Partner.
Application Information
• Timeframe: Until position is filled.
• Method: Please send email with CV in PDF format to [email protected] including role name in subject line.
• Dedication: 40-160 hours/month
• Availability: Start date between between Q4-2013 and Q4-2014.
• Location:
- Based in San Juan, Puerto Rico
- Work mostly from home office
- Use company office for some onsite client meetings
• Travel:
- Onsite client meetings in city
- Occasional domestic travel
- Occasional international travel (North America, Latin America & Caribbean)
Responsibilities
• Sales:
- Generate leads
- Manage assigned leads
- Manage assigned opportunities
- Explain Salesforce.com technology, features and capabilities
- Configure and demo Salesforce.com
- Identify and pursue cross-sell and up-sell opportunities with assigned leads and clients
- Tag-team with sales team as needed
- Attain sales KPIs (responsiveness, follow-up activities, conversion, quotas)
• Clients:
- Manage assigned clients
- Respond to client questions and requests
- Escalate questions, requests and issues as needed
- Design and execute client relationship plans
- Tag-team with delivery and sales team as needed
- Attain client KPIs (responsiveness, follow-up activities)
• Delivery:
- Manage assigned projects to guarantee quality and on-time / on-budget delivery
- Respond to client questions, requests and issues
- Scope, design, configure, build and test with declarative development tools
- Document and train users and system administrators
- Tag-team with delivery team in project delivery
- Attain delivery KPIs (responsiveness, follow-up activities, budget, time, satisfaction)
Requirements
• Characteristics:
- Self-motivated
- Highly organized
- Great energy and positive attitude
- Smart, and likes to be intellectually challenged
- Wants to get ahead and be a better person every day
- Believes in overall positive impact of great work
- Likes to take initiative
- Transparent and honest
• Skills:
- Ability to learn fast, think on your feet
- Understand and simplify complex concepts and processes
- Pay great attention to detail
- Excellent oral, written, presentation and interpersonal skills
- Comfortable interacting at any level of an organization
- Understand and successfully manage diverse personalities and political environments
- Respond quickly, both internally and externally
- Work and share with virtual teams
- Translate functional requirements into implementation plans
- Manage tradeoffs and expectations
- Work based on goals
• Education/Certifications:
- Bachelor Degree in Business, Computer Science, Software Engineering, MIS or equivalent work experience
- Knowledge of enterprise applications, relational databases, web technology, application development and integration
- Agile/Scrum development environment (optional but desirable)
- Understand what can be done with with Salesforce.com technologies, but no development experience: Integration, APIs, VisualForce, Apex classes and triggers, Force.com Eclipse IDE, Data loader (optional but highly desirable)
- Salesforce.com Certified Administrator or equivalent work experience (optional but highly desirable)
- Salesforce.com Certified Advanced Administrator or equivalent work experience (optional but highly desirable)
- Salesforce.com Certified Sales Cloud Consultant or equivalent work experience (optional but highly desirable)
- Salesforce.com Certified Service Cloud Consultant or equivalent work experience (optional but highly desirable)
- Salesforce.com Certified Developer or equivalent work experience (optional but highly desirable)
• Experience:
- 2+ years of corporate work
- 2+ years of enterprise software sales
- 2+ years of enterprise software consulting
- 2+ years working with a CRM system
- Salesforce.com functionality, capabilities and development (optional but highly desirable)
• Languages:
- Spanish: Mother tongue
- English: Advanced (fluid is optional but desirable)
About Infolastic
Infolastic is a small but growing Salesforce.com boutique consultancy firm founded in 2010 and headquartered in Miami, FL - USA, with operations in North America, Latin America and the Caribbean. Infolastic is also a Salesforce.com Consulting, ISV/OEM and VAR Partner.
Application Information
• Timeframe: Until position is filled.
• Method: Please send email with CV in PDF format to [email protected] including role name in subject line.